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Obtaining an ACIRE card for access to car parks and other exceptional cases

Who can make this request? Individuals
Documentation to be submitted

Documentation required at the start of the procedure:

  • ACIRE / ORA application form;
  • Photocopy of applicant¿s national identity card;
  • Photocopy of vehicle registration document.
  • In the case of car parks, documentation proving the existence of the car park in question (photocopy of deeds, photocopy of the access permit or photocopy of the lease contract).
  • In the case of persons who only have authorization to use the car park, applicants must provide a photocopy of the deeds to the car park, written authorization from the owner and a photocopy of the national identity card of the authorizing party.
  • In exceptional cases, documentation to be provided will depend on the case in question.

Documentation required at the start of the procedure:

  • RENEWAL: If no changes have occurred, the expired permit card must be returned.
  • CHANGE OF VEHICLE: Applicants must return the permit card related to the old vehicle and submit a photocopy of the vehicle registration licence of the new vehicle. A new permit will then be issued.
  • CANCELLATION: the interested party should return the permit.
Where can I request this?
  • Any Integrated Customer Services Unit (OAC) (Registry)
  • Traffic Department, Avda. San Fernando (near c/ Son Dameto). Local Police Station (2nd floor)
     
Legislation
  • Municipal Traffic Ordinance (articles 26b and 27b).
Who processes the request? Traffic Department
(Sección de Circulación)
Av. Sant Ferran (on the corner of C/ Son Dameto).
Local Police Station
Tel: 971 22 55 22 - 971 22 55 00 (ext. 2405)
Fax: 971 28 25 65
E-mail: transit@palma.es
Ways to start procedure Upon request of the party
Requirements
  • You must be the owner or landlord of the car park or be authorized for its use.
  • In exceptional cases, you may be authorized for this reason in particular.
     
Decision-making organization Traffic Department
(Sección de Circulación)
Av. Sant Ferran (on the corner of C/ Son Dameto).
Local Police Station
Tel: 971 22 55 22 - 971 22 55 00 (ext. 2405)
Fax: 971 28 25 65
E-mail: transit@palma.es
Comments

There are no associated fees or taxes.

The ACIRE card for access to car parks and exceptional cases only allows holders to drive in the ACIRE zone where the car park in question is situated or related to the exceptional reason for which the card has been issued.

The permit card is valid for a period of 5 years (in the case of car parks) and 2 years (for other exceptional cases).
 

More information

What is considered to be an exceptional case? An exceptional case is one than justifies the need to drive in an ACIRE zone: parents who need to pick up their children from nurseries or other educational institutions situated in an ACIRE zone, members of professional associations, persons who require assistance, and so on.

Where can I apply for an ACIRE permit? At the Traffic Department. If the documentation presented is complete and all requisites are fulfilled, the card is processed in the act. It is also possible to submit documentation to any UIAP; however, the interested party would need to collect the card from the Local Police building at the aforementioned address.

If I possess an ACIRE card for access to car parks or for exceptional cases, may I park in ACIRE zones? No. This permit card only allows you to drive in ACIRE zones where the car park is situated, or in the zone related to the exceptional circumstances for which the permit has been issued.

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3 of July, 2018

Ajuntament de Palma
Square de Santa Eulàlia 9. 07001 Palma (Illes Balears)
Telephone: 010 / 971225900 / 630308226
Email: ajuntament@palma.cat